Solution Consultant – Position Open – Client Solutions Group

Client Solutions Group

Position: Solution Consultant

What we’re all about:

SkySync enables the world’s most successful enterprises with total control over and unbounded access to their content, empowering their evolving modern workforce. We connect disparate storage platforms, unite silos of information, and synchronize content spread across the enterprise—at scale. We enable our customers to achieve singular access and unified control over their content, so they can support the evolving needs of a modern workforce.

The opportunity:

As a Consultant, you will provide solutions for SkySync clients as described below. This is an entry level, remote position unless you are based close to a SkySync office (Ann Arbor, MI or Dallas, TX). This is a customer-facing position deploying the SkySync products for small to medium size projects. You will lead customers through the project lifecycle, architecting and implementing their solution with confidence and precision. Your primary goal is customer satisfaction and you must complete projects on time and within budget while maintaining excellent customer satisfaction. You must project confidence in your solutions and be able to handle all situations with professionalism.

Your day-to-day:

  • Typically works on packages, smaller projects but may also be part of larger deployment teams
  • Works with Engineering on bug fixes and general needs of client as seen in the field
  • Submit Feature requests per clients’ needs as seen in the field
  • Develop, execute and prepare statistical reports
  • Works with clients to ensure project is deployed smoothly and with confidence

What you should have:

  • 1-3 years of IT experience including professional services experience
  • Detail-oriented personality
  • Excellent written and oral communication skills
  • Adaptability under stress / adversity
  • Solid work ethic
  • Demonstrate a desire to learn new technologies
  • Understanding of the following:
    • Multi-tier applications (client/server architecture)
    • Basic networking concepts
    • SQL Server basics, connection strings and how to connect an application server to the SQL Server
    • Write and/or learn PowerShell
    • Authentication systems (Active Directory, LDAP, Permission Groups, etc.)
    • Windows and Windows Server Operating Systems (Understands file shares and general administrative configuration)

What you will learn:

  • How to work with clients and ultimately Enterprise-level engagements
  • Scripting Languages (PowerShell/Node.js)
  • TypeScript & JavaScript Frameworks
  • SQL Server
  • C# if leaning towards development
  • .NET Framework & .NET Core
  • OneDrive for Business/O365, SharePoint, Box, Dropbox, Azure, Amazon Web Services, ECM
  • Technical training and documentation

Our Team:

  • Training and tools are available to gain top-notch skills
  • Collaborative environment enforcing cross training
  • Awesome benefits
  • Smart people who help each other succeed

If interested, please submit your resume to SkySync’s VP of Client Solutions, Lydia Moreno – lmoreno@skysync.com.