Solution Architect – Position Open – Client Solutions Group

Client Solutions Group

Position: Solution Architect

As a Solution Architect and member of the Client Solutions Team, you will be the primary customer-facing expert regarding architecting, designing and implementing SkySync solutions for our customers and partners. You will lead them through the project lifecycle, architecting and implementing their solution with confidence and precision. Your primary goal is customer satisfaction and you must complete projects with customer excellence as your primary goal while also managing the scope, timeline and budget. You must project confidence in your solutions and have the ability to handle all situations with professionalism.

Job duties and responsibilities:

  • Using a unique blend of client management skills, manage both the business relationship and implementation of assigned projects
  • Understand how to leverage technology solutions for supporting business goals, providing guidance on supported and unsupported technical scenarios
  • Lead and/or participate in presales activities, design and/or implementations
  • Establish Trusted Technical Advisor relationships with customers
  • Contribute to the development of standardized processes and best practices
  • Create/Review quotations, statements of work, design documentation, architectural diagrams
  • Project-specific responsibilities include account management, working within budget/timeline/scope, application of change and risk management

Minimum required knowledge, skills, and abilities:

  • 5+ years professional services experience
  • Deep understanding of cloud computing, business drivers, and emerging computing trends and their impact on customer opportunities
  • Passion for working with customers, delivering an excellent experience throughout the project lifecycle
  • Business Analysts skills, detail oriented, solid work ethic
  • Excellent oral and written communication
  • Excellent presentation skills across a variety of audiences and situations
  • Detail and quality-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong partner relationship management and solution development skills
  • Demonstrate a desire to learn new technologies. Stay current on relevant technologies, pursue experience and certifications in leading edge or primary technology areas
  • Problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with clients
  • Technical BS degree, Computer Science or Math background preferred

Technical Proficiencies:

  • Understanding of line of business systems, back-end systems integration
  • Scripting Languages (PowerShell/Node.js)
  • TypeScript & JavaScript Frameworks
  • SQL Server

Bonus Skills:

  • C#
  • .NET Framework & .NET Core
  • Team lead or management skills
  • OneDrive for Business/O365, SharePoint, Box, Dropbox, Azure, Amazon Web Services
  • Technical training and documentation
  • ECM

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